Client Lead (Parental Leave Cover)

About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale.

Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. com .

About The Role

: Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.

Are you passionate about clients and their business, leading teams to create unrivalled work that grows our client’s business and builds long term relationships with them? Wavemaker UK is looking for an ambitious Client Lead to join our Client Leadership Community — the voice of our clients in the agency. As the voice of the client across the agency, we’re focused on ensuring our clients have their best agency experience during their time with Wavemaker.

We’re looking for someone who can inspire clients and teams to create unrivalled work, help define the ways of working across the agency that deliver the best client experiences and in turn grow our relationships with existing and potential new clients. In this role, you will: Lead the client for the output from the agency, both in terms of RTB and BAU activity. You will understand all the elements of a client’s business and how we can support their growth.

You will have a full knowledge of the overall plan and be there to support the internal teams and client as they require in its delivery. You will ensure teams collaborate and always champion unrivalled work for our clients. ) are smooth and accurate.

You will stretch yourself beyond the safe and be a part of agency growth through new business. More specifically: Drive vision collaboration and alignment Be the active voice of the client in the agency, working with all specialists in the matrix to ensure the team deliver against the brief and with the agreed scope of work. Always be looking to make our latest delivery better than the last, challenging the norm and the same – through collaborating across the agency and being aware of latest developments within Wavemaker and the client’s category.

Spot and convert opportunities. Have a full understanding of the SOW for every client and understand how Wavemaker can add value through the engagement of specialist services. Understand the core client KPIs and always look for opportunities for Wavemaker to support and deliver against them.

Commercial and operational excellence: Have full knowledge of all deliverables within a SOW and profitability of the client within this. Have full oversight of all financial elements of the client relationship and work quickly to resolve problems – seeking support as required to resolve quickly and accurately. A strong working relationship with the agency’s commercial team and an appreciation of financial data sensitivity.

Full control and responsibility for accurate forecasting - meeting all internal deadlines. Contribute to New Business Be an active participant in new business pitches, stretching yourself outside your comfort zone. Take responsibility for smaller scale pitches and use your experience to help develop appropriate operating models.