About Workato Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business.

Why Join Us

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care .

Benefits

they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Responsibilities

We are looking for an exceptional Sr. Technical Consultant (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives.

You will be defining and driving best practices, working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. This is a remote role; candidates based anywhere in Mexico and Costa Rica are welcome to apply!

would include: Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly Engaging with customers to gather integration and automation

Requirements

and leading the solution design process jointly with customers Sharing best practices from a business and technical perspective, related to deployment models and governance structures Working closely with Product and Engineering to review customer

and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries Becoming a trusted customer advisor and a customer advocate within Workato Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team Prioritizing and delivering an outstanding customer service experience to Workato customers Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time

Qualifications

/ Experience / Technical Skills 5+ years of hands-on experience in solutions and implementation consulting Knowledge and understanding of integrations and system design principles Good understanding of technology and industry trends, especially in the app integration space Demonstrated implementation of

Senior Technical Consultant