Account Manager Mid-Market

Join our vibrant team as an Account Manager focused on mid-market clients, where you'll play a pivotal role in helping businesses thrive while advancing your own career! You’ll forge meaningful relationships, champion client success, and uncover exciting opportunities for account expansion—all within a dynamic and collaborative environment that celebrates learning, inclusion, and diverse perspectives.

What You’Ll Do

Manage and grow a portfolio of mid-market business accounts. Build trust-based partnerships that enhance client satisfaction and retention. Identify and actively pursue upsell/cross-sell opportunities.

Collaborate with passionate teams across Sales, Customer Success, Marketing, Product, and Finance. Leverage CRM and reporting tools to shape your client strategies and decisions. Continuously enhance your skills, embracing new challenges and market needs.

What We’Re Looking For

We value core skills and embrace diverse experiences.

Requirements

, we wholeheartedly encourage you to apply! Experience managing business accounts (mid-market experience is a plus, but not mandatory). Exceptional relationship-building, proactive communication, and problem-solving abilities.

A proven track record of achieving goals related to account retention or growth. Comfort with CRM platforms and basic reporting tools. Strong organizational skills for juggling multiple accounts and priorities.

A commitment to learning and adapting within a dynamic team. Growth and Coachable Skills If you’re passionate about learning, we’re excited to help you: Deepen your CRM and analytics proficiency. Develop impactful account management strategies using real data.

Refine your client communications and negotiation skills. Expand your understanding of our products and industry.

Benefits

that Support Your Success We offer an array of

designed to meet your diverse needs, valuing work-life balance and well-being: Comprehensive health coverage options. Paid parental, family, and caregiver leave. Flexible work arrangements (hybrid/remote options).

Professional development and mentorship programs. Wellness and employee assistance resources. Opportunities for volunteering and community impact.

Inclusivity and Diversity We believe that diverse teams drive better outcomes and foster innovative thinking. We warmly welcome and support candidates from all backgrounds, experiences, and walks of life. Your unique perspective will help shape our team and enhance the client experience.

Ready to Grow With Us? Apply today to partner with our clients, build your career, and make a meaningful impact within a supportive, inclusive, and growth-oriented team!

that appeal to a wide demographic. Adjust names and details as needed for your live or sandbox use.

Qualifications

, uses welcoming and inclusive language, emphasizes growth opportunities, and showcases