Seasonal Runner - Soho House Chicago

The role… At Soho House, a Runner is responsible for a range of tasks, including preparing tables, serving orders, explaining meals, and facilitating collaboration between the kitchen and servers. A Runner also assists servers in providing quality hand-plated service to all guests at Soho House. As a Food Runner, your goal will be to provide our members and guests with outstanding customer service and actively help to improve their overall dining experience.

A successful Runner thrives in a fast-paced environment, can problem solve in high-pressure situations, and remain calm, approachable, and professional. Seasonal Position: This role is expected to run from May through September. Main Duties Responsible for following Steps of Service set by Soho House Co that includes but is not limited to; Refill water glasses and coffee cups, clear finished dishes, crumb the table, replenish all table supplies, expedite food orders Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options Thrive in high-volume and elevated service environment.

Ensure the delivery of a seamless service by thinking quickly on your feet, managing / anticipating guest and member needs and ensure servers, Executive Chef and General Manager are supported.

Qualifications

Minimum of 2+ years’ experience in similar capacity Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests Must be able to demonstrate competency as outlined in the training schedule and Club School Must be able to work flexible shifts and schedules, including weekends and holidays as needed Ability to take direction, work in a team environment and autonomously Tips certified and POS knowledge Physical

Requirements

Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8 hours. Fast paced movements are required to go from one part of the club to others.

Must be able to move, pull, carry, or lift at least 40 pounds. Occasionally kneel, bend, crouch and climb as required. Why work with us...

Compensation

packages that feature global

Benefits And Perks

Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Benefits

; Medical, Dental Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick, personal, + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning Development: An extensive range of internally and externally run courses are available for all employees. Cookhouse House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events.