Seasonal Host - Soho House Chicago

The role… At Soho House a Host is one of the first point of contacts for members guests and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F B Operation(s)/Restaurant(s). The Host, has acute organizational and people skills which often in infectious and promotes positive experience from the moment anyone arrives up until their departure.

Responsibilities

also entail excellent service to all guests, members and staff via friendliness, professional, and organizational efficiency. A successful Host, you may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host you are required to be able to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service and tables are ready for the reservation’s arrival.

Seasonal Position: This role is expected to run from June through September.

Qualifications

Minimum of 3+ years’ experience in a similar role. Must have OpenTable and MICROS experience Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.

Requirements

Must be able to seize, grasp, turn and hold objects with hands. Must be able to work on your feet for at least 8-10 hours. Fast paced movements occasionally required to go from one part of the club to others.

Must be able to understand and communicate clearly with guests, members, and coworkers. Must be able to reach and handle the computer, keyboard, and desktop items. Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Compensation

packages that feature global

Benefits And Perks

Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Benefits

; Medical, Dental Vision as well as Retirement fund with a 2% match Paid Time Off: Full- Time Employees have sick, personal, + vacation days Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability Learning