Job Title: Associate Director, Systems Engineer Department: Information Technology Reports To: VP, Head of Systems Engineering FLSA Code: Exempt Estimated Salary: $165,000 - $180,000 Job Summary: The ideal candidate will be part of the Infrastructure team responsible for the design, implementation, maintenance, and performance of all global systems, ensuring availability, security, and consistency for our Windows and Citrix environments. This position is “hands-on” generalist - requiring solid technical skills, as well as excellent interpersonal and communication skills. The role will be both operations and highly engineering focused, working with different technology teams to deliver core business initiatives.

Cohen Steers is committed to an inclusive culture, valuing diversity in support of our people and clients.

Responsibilities

/Activities: Maintain operational excellence by keeping environment secure and up to date. Responsible for project tasks throughout the life cycle of application implementation following best practices and architectural guidelines. Provide support to back-office applications such as trading platforms, fund accounting systems, financial accounting systems.

Responsible for various network hardware/software, with a focus on Citrix and Windows environments, including both configuration design implementation on customer-facing solutions. Responsible for updating and maintaining all documentation requested by management and will be tasked with improving such documentation as required. Provide trouble shooting and assisting help desk support group in resolving escalated issues.

Monitor and provide statistical reports on the health and operational status of all infrastructure systems; monitor system capacity utilization. Aid in capacity planning and performance monitoring to ensure that Infrastructure systems are meeting the needs of the business. Assist with various day to day management of server environment.

are for a 7x24 IT operation. Must maintain a sincere, polite, and respectful customer service attitude when working with the business.

Requirements

: Requires a minimum of 7 years of experience working within an IT infrastructure group, preferably with Financial experience in a trading environment. Ability to work under pressure, managing multiple tasks with accuracy and to meet demanding deadlines, possessing strong ethics and the ability to maintain confidentiality. Advanced experience in Citrix technologies – Delivery Controller, PVS, StoreFront, Netscaler / VPX configuration deployments.

Experience with Citrix Cloud a big plus. Experience with Profile management tools such as FSLogix. Able to implement and engineer solutions spread across on prem and cloud data centers.

Working knowledge of SCCM or similar platform used to keep systems up to date and package deployments. Extensive experience planning, designing, deploying, and maintaining Windows Servers, including Microsoft applications, such as SQL, Exchange, and Active Directory. Expertise in Active Directory – troubleshooting, setting up replication and new domains, creating and consolidating GPOs, ACLs.

Well-rounded knowledge of Office 365, Azure-AD and related Microsoft services. Experience with managing and maintaining MS security services such as ATP and Intune a big plus. Experience with vulnerability scan platforms and remediation, such as Rapid 7.

Understanding of infrastructure security and authentication processes. SAML, Kerberos, RADIUS MFA. Experience with privileged access management and privileged identity management.

Day to Day management of monitoring platform and tailoring advance alerting reports. Experience in PowerShell scripting and working with code repositories and CI/CD pipelines. Root Cause analysis and troubleshooting experience is required.

Familiar with building and maintaining task scheduling platforms.