IT Portfolio & Service Delivery Manager

S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management.

S. citizens daily as they interact with the systems we build.

Requirements

, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). S.

Intelligence Community. Position Summary Cybermedia Technologies (CTEC) is seeking an experienced IT Portfolio Service Delivery Manager to provide strategic leadership and subject matter expertise in IT service delivery, portfolio governance, investment planning, and modernization initiatives supporting a federal customer. This role serves as a trusted advisor to Government leadership, helping align technology investments, operational priorities, and resource allocation with mission objectives.

The IT Portfolio Service Delivery Manager will oversee the full lifecycle of the organization's IT portfolio, from strategic planning and investment analysis through operational execution, performance management, and governance. The successful candidate will support executive decision-making by assessing portfolio performance, evaluating budget and resource considerations, developing decision-ready recommendations, and communicating key insights to stakeholders. This position is responsible for establishing and managing processes for work intake, prioritization, governance, and service delivery oversight to ensure new initiatives and operational activities are aligned with organizational goals and available resources.

The role will collaborate closely with Government leadership, technical teams, and stakeholders to improve transparency, accountability, and the effectiveness of IT investments while supporting ongoing modernization efforts. In addition to supporting client delivery, this individual will play a key leadership role within CTEC by helping expand and mature the company’s capabilities in IT service delivery, portfolio management, governance, and modernization. The selected candidate will contribute to the development of methodologies, best practices, reusable frameworks, and thought leadership that strengthen CTEC’s market position and delivery excellence.

They will also support business growth initiatives by identifying emerging client needs, shaping innovative solutions, contributing to proposals and capture efforts, and helping develop new service offerings that address evolving customer challenges. As a senior member of the delivery team, the selected candidate will help drive operational excellence, continuous improvement, and customer success by fostering strong stakeholder relationships, promoting data-driven decision-making, ensuring the delivery of high-quality services and outcomes, and mentoring colleagues across the organization. This role offers the opportunity to influence both mission outcomes for federal clients and the strategic growth of CTEC’s service portfolio.

Responsibilities

Strategic Portfolio Governance: Provide senior advisory support on Federal IT portfolio management, including governance, strategic planning, modernization, Capital Planning and Investment Control (CPIC), and Technology Business Management (TBM). Support Federal CIO governance, FITARA compliance, and IT investment oversight.