Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are

: While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid or remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth. Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity.

With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets. Convoso is looking for people who are excited about technology and innovation.

We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture. Job Description: President Role Overview Convoso is seeking a highly experienced and operationally disciplined President to partner with the CEO and founding team to lead the company through its next phase of significant scale. This executive will be responsible for translating the company's vision into focused execution, building the organizational structure needed for growth, and ensuring cross-functional alignment to drive predictable, measurable business outcomes.

They will bring a strong focus on operational efficiency, streamlining processes, improving output per headcount, and increasing revenue per employee through disciplined execution and accountability.

Key Responsibilities

I. Founder Partnership CEO Alignment CEO Alignment Factor: Operate with strong intuition and alignment with the CEO’s style, priorities, and expectations. Translate vision into clear actions and proactively anticipate organizational needs.

Founding Team Dynamics: Successfully partners with a deeply involved founding team, aligning strong personalities while earning trust and leading the company forward. Long-Term Strategy: Partner with the Founders to develop a clear, actionable three-year company strategy that aligns growth, revenue, and market expansion goals. II.

, EOS/OKRs ), ensuring consistent rhythms, accountability, and measurable outcomes across the organization. High-Ownership Execution: Demonstrate exceptional attention to detail while maintaining a bias for action—ensuring nothing falls through the cracks in a fast-paced environment. Data-Driven Leadership: Manage our structured weekly, monthly, and quarterly business scorecard/dashboard to track revenue, retention, and operational KPIs.

Goal Setting: Ensure each department has clear, measurable goals tied to broader business objectives. III. Go-To-Market (GTM) Leadership Revenue Acceleration End-to-End GTM Optimization: Align and optimize the end-to-end GTM strategy across Sales, Marketing, Product and Customer Success to drive predictable revenue growth and improved customer outcomes.

Pipeline Quality: Direct the SVP of Marketing and SVP of Revenue to generate a Predictable and Scalable revenue engine that aligns with Convoso’s Ideal Customer Profile (ICP). Retention Framework: Oversee the SVP of Revenue’s execution of a standardized customer retention framework including churn-risk identification and cross-functional collaboration to increase revenue retention including proactive upsells, saves accounts and proactive product adoption. IV.

Product Strategy and Execution ROI-Driven Roadmap: Ensure the product roadmap prioritizes features that maximize revenue impact and customer value.