Senior Product Manager - Transaction Services

The Role We are hiring a Senior Product Manager to work within our Enabling Services group, which is responsible for the shared application capabilities that serve multiple products across ComplyAdvantage's platform. Enabling Services are application functions that are not standalone products but are essential to how those products work: case management, regulatory reporting and transaction processing services. These capabilities are used across multiple product areas and have a direct impact on the end-user experience.

The work sits at the intersection of multiple product teams, which makes it both commercially important and organisationally complex. The Enabling Services group sits within the Platform Enabling Services tribe. You will work within a dedicated squad alongside an engineering manager and a team of engineers.

The Product Manager and Engineering Manager work as peers: you own the product context, the EM owns the technical context. You operate within a framework set by the Product Director, who provides the strategic guidance and prioritisation decisions that shape your work.

Requirements

to implementation, with quality gates at each stage. If you are looking for a role where the planning process is clear and the expectations are explicit, this is a good environment to develop in.

within your squad's domain.

specification, stakeholder communication and documentation within a framework set by the Product Director. Your work ensures the squad has clear direction on what to build and for whom.

. Working from PRDs, you will draft product

and refine them jointly with your EM. You sign off on product accuracy; the EM signs off on technical completeness.

that engineers can build from and to have useful conversations about feasibility. Manage competing inputs from multiple product teams. Enabling Services capabilities serve multiple product areas, each with their own priorities.

at the working level, assessing them, clarifying ambiguities with the requesting teams, and flagging conflicts to the Product Director for resolution. Understanding why different teams want different things, and being able to articulate the trade-offs clearly, is an important part of this role. Understand the end-user impact.

Unlike pure platform work, Enabling Services directly affects what customers see and use. Case management workflows, reporting interfaces, transaction processing: these are visible to compliance teams.

Liaise with engineering during execution. Ensure your EM has enough lead time and context to make sound technical decisions. Surface changes and risks early.

Maintain communication about what is coming, what is blocked and what has changed. Use AI in your own work.

drafting and documentation. This is how we work, not something we aspire to.

that engineering can work from and to engage in technical conversations productively Strong analytical skills: comfortable with data, can synthesise

from multiple sources Comfortable working within a structured product organisation where strategic direction is set above you.

What You Will Do

Provide research, analysis and

What We Are Looking For

Essential: 6+ years in product management, with exposure to shared services, horizontal capabilities, or application products used by multiple teams or customer segments Enough understanding of application architecture, APIs and service design to write