Global Benefits Specialist

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners.

And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.

Benefits

Specialist to help support and scale

operations across a globally distributed workforce spanning multiple countries, entities, and employment models.

administration, leave coordination, employee support, reconciliations, compliance, and cross-functional operational work.

experiences.

. You'll gain exposure to

administration, retirement programs, leave management, vendor partnerships, compliance, and employee education across multiple countries and employment models within a fast-growing global SaaS company.

team supports employees across multiple countries, entities, and employment models.

operations worldwide. We value operational excellence, collaboration, continuous improvement, and delivering a high level of care for the employee experience.

Administration Support the administration of global employee

programs across the U.S., Canada, Ireland, Brazil, Spain, and other international locations; Process enrollments, qualifying life events, status changes, and terminations across HRIS, payroll, and vendor platforms; Maintain accurate

records and identify discrepancies across systems; Coordinate with brokers, carriers, payroll providers, and EOR partners on day-to-day administration and employee inquiries.

orientations and employee education sessions; Create and maintain employee-facing materials, including

guides, FAQs, presentations, and enrollment resources; Support renewal preparation activities and utilization reporting. S. 401(k), Canadian RRSP/TFSA/DPSP plans, and other country-specific retirement or pension arrangements; Coordinate with retirement plan providers, brokers, Payroll, and Finance on enrollments, contribution processing, employee inquiries, and vendor-related matters; Assist with retirement plan audits, compliance reviews, annual filings, and documentation requests from auditors and vendors; Maintain retirement-related procedures, documentation, and employee-facing resources.

inquiries; Help troubleshoot enrollment, billing, eligibility, and vendor-related issues; Escalate complex cases appropriately while ensuring a high-quality employee experience.

About The Team

Our Global Payroll

What You’Ll Do