We are actively reviewing applications received by May 29th as part of our initial consideration process. Applications submitted after that date are still welcome and may be reviewed if we expand the search, though priority consideration will be given to earlier applicants. REPORTS TO: Chief Operating Officer LOCATION: San Francisco, CA POSITION SUMMARY The Deputy Chief Operating Officer (Deputy COO) supports the Chief Operating Officer in managing and strengthening the organization’s internal operations, systems, facilities, and administrative functions.

Working closely with the COO, Senior Manager, Executive Support, and Director, IT Systems, the Deputy COO ensures the organization’s infrastructure operates effectively, including oversight of facilities across our San Francisco and Washington, DC offices and support for remote staff. This role brings a strong technical perspective to the evolution of systems, including the thoughtful optimization of technologies such as AI, and drives execution of operational priorities across teams. Reporting to the COO, the Deputy COO oversees the IT Systems and Executive Support teams and leads efforts to strengthen internal systems, coordination, and staff support functions.

With a strong foundation in IT and systems, the Deputy COO drives continuous improvement in how the organization leverages technology to operate effectively, enabling the COO to focus on strategic leadership and long-term planning.

KEY RESPONSIBILITIES

Operational Execution Organizational Coordination Partner with the COO to drive execution of organizational strategy and operational priorities Translate priorities into clear plans, timelines, and cross-team coordination Monitor operational performance and identify opportunities to improve systems and processes Support organization-wide planning, including annual operations planning and goal tracking Partner with the COO and People team on workforce planning to support organizational needs IT Systems Set the strategic direction for the organization’s IT Systems infrastructure, ensuring alignment with organizational priorities Lead the evolution and optimization of systems and data capabilities, including refining the organization’s use of AI and emerging technologies Partner with the Director, IT Systems to guide priorities and strategy, ensuring a high-performing and forward-looking function Executive Support Oversee the Executive Support team to ensure coordinated, high-quality support for senior leadership Establish and refine systems and workflows to improve efficiency and alignment Partner with the Senior Manager, Executive Support on team development, capacity planning, and continuous improvement Facilities Office Operations Provide strategic oversight of office operations across our San Francisco and DC offices, ensuring environments effectively support staff needs Oversee vendor and partner relationships to ensure effective and efficient facilities operations Identify opportunities to improve office systems, policies, and space utilization Team Leadership Organizational Support Lead and support the IT Systems and Executive Support teams, including performance management and professional development Foster strong communication and coordination across operational teams Serve as a trusted operational partner to the COO in addressing organizational needs and opportunities EXPERIENCE 10+ years of professional experience in operations, organizational management, nonprofit leadership, business administration, or a related field Demonstrated ability to handle sensitive information with discretion and sound judgment Experience leading or supporting change management initiatives in complex, evolving organizations Builder mindset, experience creating, refining, and scaling processes, systems, and teams Strong leadership and people management skills, including experience supervising teams and supporting staff development Experience improving organizational systems, proces