Loading jobs…
Loading jobs…
SoFi — Charlotte, North Carolina
Employee Applicant Privacy Notice
Who We Are
: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals.
The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role: The Mortgage Loan Processor works directly with individual applicants to review loan applications to ensure that the application is complete and accurate. This requires time and attention to detail. This role ensures the timely and accurate packaging of all loans originated by our Loan Officers using effective communication with multiple parties involved in the loan process.
What You’Ll Do
: Provide excellent customer service and drive an overall exceptional customer experience using varying forms of communication Responsible for processing, managing, and acting as the primary contact of a pipeline of refinance and purchase loans to meet closing deadlines and lock expiration periods. Maintain a progressing pipeline of Conventional, FHA and VA loans. Effective and timely communication to both external customers (Clients, 3rd Parties, Vendors) as well as internal customers (Loan Officers, Underwriters, Closers).
Maintain and adapt to the changing mortgage guidelines. Appropriately set borrower expectations for the mortgage process and establish that the processor is the main point of contact until closing. Holds the responsibility to request, gather, and analyze documentation required from the borrowers, internally, and third parties for underwriting approval.
Adapt easily to change and provide interdepartmental support. Strive to exceed productivity expectations and standards. Set appropriate expectations and point of contact with realtors and other referral sources.
Requirements
). Must be highly organized and proactive; able to meet deadlines in a fast-paced environment.
Compensation
and
Benefits
The
, visit our
at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
Base Pay Range
for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.