Business Transformation Director (US)

Code and Theory is hiring Business Transformation consultants to work across our Enterprise Transformation practice. You will embed with clients to solve problems that span commercial strategy, go-to-market design, process engineering, and operating model transformation — the full range of what it takes to change how a large organization works and competes. Some deployments are front-of-house: pipeline development, account strategy, solution pricing, competitive positioning, GTM play design.

Others are back-of-house: organizational assessments, process reengineering, ways-of-working redesign, technology rollout support, and change management. Most engagements require both. This role sits inside the Enterprise Transformation practice, but the best people in it grow into something more.

We are building a bench of operators who can go forward-deployed — embedded inside a client team, working alongside engineers and product leads and data analysts, shipping real solutions in real time. That is not a requirement on day one. But if that is the direction you want to grow, this role is the on-ramp.

We are hiring multiple people into this role. Deployments vary — long-term embedded partnerships, multiple shorter engagements, or internal strategic challenges. What is consistent: the work is hands-on, the problems are real, and the solutions you develop get implemented.

WHAT YOU'LL DO

Conduct deep-dive research on target accounts: business challenges, strategic priorities, technology landscape, competitive dynamics, and trigger events Identify whitespace — where the strongest opportunities sit across a defined set of accounts and which to pursue first Build the account-by-account case for engagement: why this prospect, what to lead with, what proof supports it Analyze existing client portfolios to surface patterns, proof points, and cross-sell opportunities Map current-state workflows end-to-end: how work gets initiated, reviewed, approved, and delivered, and where the process breaks under load Diagnose root causes — not just symptoms — of operational friction: handoff failures, governance gaps, tooling mismatches, and incentive misalignment Redesign processes for target-state operations: leaner workflows, clearer decision rights, integrated tooling, and human-agent collaboration patterns where AI accelerates throughput Design target-state operating models: org structure, roles and

Responsibilities

, governance, cross-functional interaction models Develop ways-of-working frameworks that account for how people actually work, not just how the org chart says they should Establish performance baselines before any engagement begins: define the right metrics, capture current-state data, and set the benchmarks against which change will be measured Design measurement frameworks that track operational improvement over time — not just activity, but outcome: cost per unit, cycle time, error rate, adoption rate, platform utilization Build performance dashboards and reporting cadences that give clients and internal stakeholders a clear line of sight from initiative to impact Identify value gaps in stalled implementations — diagnose where technology deployment has outpaced business adoption, re-prioritize use cases, and restore the path to ROI Support the rollout of new tools, platforms, and workflows across client organizations — ensuring technology adoption is grounded in process design and change management, not just deployment Design training programs, documentation, and enablement materials that make new technology stick Work across workstreams to ensure technology implementations connect to the operating model they are designed to support Engage meaningfully with AI-powered platforms and tooling — you do not need to be an engineer, but you need to understand what agents and automation can realistically do inside a business process and where human judgment must stay in the loop Support complex engagement scoping where the client need is ambiguous,