At ELEMIS, our people and our purpose sit at the heart of everything we do. we are redefining the future of luxury skincare through innovation, performance and excellence at scale. Behind every product is a sophisticated global operation — powered by data, insight and exceptional talent.

Due to internal progression, ELEMIS is looking for a Demand Planning Manager , to take ownership of global forecasting while leading and developing a high-performing team across the UK and EMEA regions, based at our Filton site near Bristol. This is a pivotal leadership role where you’ll spend significant time mentoring, coaching and building capability , while also driving system adoption (Anaplan), process improvement and S&OP maturity . You’ll combine analytical excellence with leadership and influence , helping to build a more connected, forward-thinking planning function.

Demand Planning: Lead and govern the Global Demand Planning process, ensuring activities are executed on time, to the required quality standards, and in line with business objectives. Evaluate the impact of market changes, commercial initiatives, and incremental growth opportunities on the Global Demand Plan, providing clear scenario analysis and recommendations. Proactively identify, analyse, and mitigate demand risks and opportunities to protect service, revenue, and inventory performance.

Develop and drive a consensus-based Global Demand Plan through structured cross-functional collaboration, optimising the balance between market opportunity and supply network capability. Partner with cross-functional teams to manage the demand impact of new product launches, discontinuations, promotions, and key events, ensuring accurate integration into the Global Demand Plan. Own and continuously improve the Global New Product Demand Planning process, collaborating closely with New Product Development, Brand, Marketing, Commercial, and the wider Global Planning team.

Define, monitor, and report on Key Performance Indicators (KPIs), providing actionable insights to support performance improvement and decision-making. Lead continuous improvement initiatives across planning tools, reporting, processes, capability, and ways of working to ensure alignment with corporate strategy and operational excellence goals. Support the S&OP Manager in the ongoing evolution and governance of the S&OP Demand Review process, ensuring alignment and transparency across all regions.

Global Gifting: Support the Global Gifting Planner in ensuring that gifting Critical Paths are maintained, tracked, and clearly communicated to all relevant stakeholders. Proactively identify and escalate any timeline risks that may impact SIW (Stock Into Warehouse) dates. Partner with the Global Gifting Planner to review processes, identify improvement opportunities, and drive efficiency savings.

Establish, monitor, and report on Key Performance Indicators (KPIs) to measure performance and delivery against gifting objectives. People Leadership: Manage and develop Demand Planners and the Global Gifting Planner, providing clear direction, prioritisation, and support to ensure delivery of business objectives. Partner with the US Demand Planner(s) to align regional processes with Global Planning standards, driving consistency, transparency, and best practice adoption.

Coach and mentor direct reports to foster a culture of continuous learning and improvement, building functional expertise and future capability. Develop and implement structured training and development plans to support individual growth and succession planning. Influence and elevate team capability, driving increased planning maturity, cross-functional collaboration, and accountability.

Cultivate a high performing, aligned team culture through clear performance targets, regular one-to-ones, and ongoing coaching in areas such as mindset, negotiation, stakeholder management, and conflict resolution.