Junior Implementation Specialist

The Implementation Specialist is one of the founding team members in our new Implementation team and will play a key role in accelerating new customers to go live on the PEX platform. This is a junior, hands-on position focused on execution, learning, and building strong operational foundations. You will work directly with new customers to order cards, configure spend rules, fund accounts, and ensure they are able to start spending quickly and confidently.

You will also help shape the future of our onboarding experience by documenting workflows, identifying friction points, and improving how we support customers at scale. This role will work closely with our Customer Success team to support strategic accounts that require additional implementation and technical coordination. You will help remove adoption barriers, align stakeholders, and ensure complex setups are executed smoothly to drive long term growth and deeper product usage.

com Proficiency in Excel and Google Sheets Your Health: Full-spectrum medical, dental, and vision coverage. Wellness: Classpass & Onepass Your Time: Unlimited PTO so you never have to choose between work and life.