Residential Services Supervisor - AFC

Schedule: Exempt, 40 hours minimum per week | Full Time | Monday - Friday 8:00am - 4:30pm, 10:00am - 6:30pm every other weekend Department: Admin | Muskegon, MI

What You'Ll Do

In This Role: The Residential Services Supervisor is a hands-on leader who helps ensure a safe, supportive, and person-centered environment for participants in a 24/7 Adult Foster Care home. Working closely with the Residential Services Manager, this role supports daily operations, coaches and guides staff, and helps maintain high standards of care, quality, and compliance. This is a rewarding opportunity for someone who is passionate about leading teams and making a meaningful impact in the lives of older adults.

Position includes an every-other-weekend rotation. , ServSafe) and ensure adherence to safety and compliance practices Staff Support & Coordination Assist with staff scheduling to ensure appropriate 24/7 coverage and staffing ratios Support staff onboarding, training, and competency verification (including PCA training and uMAPS)• Provide guidance, coaching, and on-the-floor support to staff Assist with on-call coverage and ensure staff maintain staffing ratios, required certifications and documentation standards Participant Care Support Support implementation of participant care plans, ensuring physician orders and services are accurately followed. Monitor advance care plans and code status, ensuring information is accessible and respected in care delivery.

Conduct routine rounds to assess participant needs, support staff in real time, and administer medications while reinforcing safe medication practices. Administrative & Quality Support Support participant admissions, discharges, and other administrative tasks as assigned by leadership. Ensure accurate documentation and assist with compliance, quality tracking, and performance reporting.

Coordinate operational needs including supply ordering, vendor management, and oversight of participant trust funds. Ancillary Services Oversight Support daily operations of household and participant services, including:Meal service and food safety Housekeeping and laundry Life enrichment activities Transportation and overall participant experience The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

1–3 years of healthcare experience with required supervisory and scheduling experience. High school diploma or equivalent, required. At least one year of experience working with the frail elderly, long-term care population, or individuals receiving end-of-life care, preferred.

Current Certified Nurse Aide (CNA) certification in the State of Michigan from an accredited program, or willingness to obtain CNA or PCA certification within 3 months of hire, required.

Requirements

, participant care, service plans, and medication practices. Strong staff coordination, scheduling, communication, organization, and problem-solving skills with the ability to support daily operations in a 24/7 care environment and maintain accurate documentation and follow-through. Current CPR certification or willing to obtain certification within the first 30 days of employment.

Reliable transportation and a valid driver’s license to travel within the service area as needed. Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester. Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!

Benefits

for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting