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DAC Beachcroft Dublin — Newport, Wales
DAC Beachcroft is excited to be expanding our national Motor Injury team with several new Supervisor opportunities. Our Motor Injury team is known for its forward‑thinking approach and market‑leading expertise—not just in handling claims from a litigation standpoint, but in going further. We continuously track behaviours, analyse emerging trends, and translate these insights into tailored strategies that help insurers stay ahead.
Our work doesn’t just respond to the market; it actively shapes it. Direct Supervision and Management of a team of handlers who will have responsibility for volume pre litigated and litigated cases. Through effective supervision and support of lawyers, to be accountable & responsible for the following: Technical supervision of claims Delivery of Day one training and ongoing training in line with Motor Injury induction process.
Requirements
of the firm Ensuring any emerging risk or compliance issues that are raised by lawyers within a case are addressed and managed in conjunction with the Team Partner in the first instance Effective allocation of work amongst the team to meet the skills and technical knowledge of the individual whilst ensuring work is carried out profitably for the firm and client Raising and dealing with any complaint or any escalated risk or compliance issues appropriately In addition the successful candidate will be responsible for the following: Act as a point of contact for clients, demonstrating a level of knowledge and skill commensurate with experience. g. attending marketing events, client training, clinics and shadowing days).
Handle a caseload of pre-litigated & litigated injury claims and achieve measures. Maintain an awareness of the firm's strategies and plans. Maintain and develop technical knowledge through attendance at training sessions and reading appropriate publications.
You will be required to handle confidential information in line with the firm's data security protocols. You will be a qualified Solicitor or CILEX Lawyer with the ability to conduct litigation or if you are nearing the end of your training contract or Solicitor Apprenticeship, we'd love to hear from you too. Have demonstrable experience of handling a caseload which includes personal injury, credit hire or similar case types.
A high level of personal compliance with client SLAs, protocols and KPIs Good people management skills including the ability to motivate, coach and mentor team members at all levels IT skills - Be IT literate with a good working knowledge of Excel and Word. Prioritisation & Organisation skills – A strong ability to organise their own time, identify priority tasks and know when to ask for help. Analytical skills – The ability to critically look at factual evidence, identify what is not right/out of the ordinary.
Commercial sense – The ability to know the principle or law but also know when is it worth pursuing it. Interpersonal skills – The ability to get on with a team, speak to a customer on the phone and meet a client. Resilience – The ability to stand their ground in a telephone negotiation and to receive feedback.
In addition the ability to be resilient and manage own caseload with competing demands of the team. Be a positive and approachable role model Aptitude to learn – The ability to retain knowledge and put into play new skills. Good oral and written communication skills Demonstrates alignment with the Firm’s Cultural Principles (Clear, Creative, Determined and Supportive).