At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world.

Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

Responsibilities

and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances. INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

, and achieve objectives with a minimum of supervision and control. INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas. LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans. Reporting organisationally to the Tournament Headquarters, the Stadium Fan Experience Manager will ensure the successful operational implementation and fulfilment of the dedicated stadium fan engagement area. The Stadium Fan Experience (SFE) is comprised of Commercial partner activations and FIFA-led initiatives designed to enhance the overall match day ticket holder experience.

of the Stadium Fan Experience Manager include: Support the SFE operational planning with a strong emphasis on logistical coordination Serve as the primary on-site point of contact for the production agency, ensuring alignment on timelines, deliverables and issue resolution Coordinate with key functional areas the seamless installation and operation of all activations Oversee commercial partner booth load-in and load-out activities, ensuring compliance with venue regulations, approved schedules and health and safety

for international events,

Requirements

Manage day-to-day communication with internal stakeholders and external vendors to maintain alignment throughout event build, operations and dismantling phases Monitor and enforce build schedules, site access protocols and venue rules across all SFE elements and partner activations Conduct site readiness walkthroughs to confirm all installations meet operational, safety and brand standards prior to event opening Troubleshoot and resolve on-site issues in real time, coordinating with relevant stakeholders to address technical, operational, or logistical challenges Maintain comprehensive operational documentation, including run-of-show inputs, contact lists and escalation procedures Support the onsite Marketing Venue Management team with Commercial Partner activities. Complete event evaluations and reporting. Any other duties that may be required.

Qualifications

Bachelor’s degree or similar level of education Work Experience A minimum experience of 5 years working in sports event management and ideally sponsorship marketing (preferably in soccer).

Commercial Stadium Fan Experience Management - Boston