Safeguarding & Anti-Discrimination Venue Manager, Match Day Only

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world.

Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience. This role is designated as match day–only and includes participation in a select number of required training sessions scheduled ahead of the tournament. Reporting organizationally to the Sustainability & Human Rights Venue Manager, the Safeguarding & Anti-Discrimination Stadium Manager (SAM) will be assigned to a specific FWC26 Venue (Stadium) to assist with delivery of safeguarding, anti-discrimination and inclusion activities on all matchdays at this stadium during the tournament.

This role will act as the consistent central point of contact and be responsible for venue specific implementation of safeguarding, anti-discrimination and inclusion matters on match days in line with the strategy, policy and procedures at the FWC26 to ensure a safe football experience for everyone.

Responsibilities

of the SAM at each venue, for the FWC26 include: Serve as the lead contact for safeguarding and anti-discrimination inclusion matters across the designated stadium across all match days. On matchdays, support a small group of Volunteers in performing duties designated by the Sustainability and Human Rights Venue Manager and report back on all activities at the end of shift. On Match Day, liaise with stadium security, fan operations, CARE Team, SVM and SHR central team to respond and assist with resolution of issues or complaints related to anti-discrimination and safeguarding.

Provide case management reports to the Stadium SHR Venue Manager for concerns related to children or adults under the FWC26 Stadium Code of Conduct, FIFA’s Safeguarding & Anti-discrimination Code of Conduct (Accredited Individuals) & FIFA’s Code of Ethics. Anti-Discrimination Programme Implementation Support venue-level implementation of the FWC26 Anti-Discrimination Policy, including: Support the CARE Team in conflict awareness and rapid engagement. Support the readiness of PSA Security regarding the identification of (non-) offensive, (non-)political and (non-) discriminatory fan material.

Perform a check of all fan materials inside the stadium bowl and alert SVM and security personnel of alleged political, offensive and/or discriminatory flags, banners, posters or other fan material. Safeguarding Programme Implementation Support venue-level implementation of the FWC26 Safeguarding Plan including: Collaboration with Safety & Security teams to implement Lost or Missing Children Policy and Procedures. To identify, prevent and / or mitigate safeguarding risks during the matchday.

Respond to reports of safeguarding incidents or concerns and coordinate actions in line with Stadium procedures. , missing children). Work with SVM to coordinate referrals out to statutory authorities in host cities as required.

Submit report to SVM for notification to FWC26 SHR Team of all reports relating to Safeguarding and Anti-discrimination.

and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes. DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.