MOJ Handler

Are you ready to take your career to the next level in a role where attention to detail, problem-solving, customer interaction meet? We're seeking a MOJ Credit Hire File Handler to join our growing team. This is a unique opportunity to join a market leading team who deal with credit hire claims in the MOJ & OIC portal.

The purpose of the role is to handle a caseload of portal claims from initial notification and be responsible for assessing liability, personal injury and credit hire with the aim to achieving the best settlement outcome for our client’s whilst adopting a tactical and strategic approach against a specific opponent. The File Handler will handle a case load of portal claims. In addition, they will also handle liability disputed claims on a pre-litigation basis that subsequently drop from the portal.

They will perform specific delegated tasks within a supervised environment. Making initial investigations and liaising with the Insured, Insurer and Third Party solicitors as to liability and making an appropriate assessment.

Requirements

Meeting agreed performance targets Ensuring files are kept within ISO 9001 guidelines Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested To ensure compliance with the SRA Standards & Regulations Adhere to the Keoghs Values Working Hours 35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch Credit hire experience either defendant (preferable) or claimant Previous experience of handling own caseload Good standard of education – 3 GCSE’s grade C or above or equivalent including Maths & English as a minimum.