Sr. HR & Workforce Manager | USA Pavilion, Expo 2027 Belgrade

” Bringing together more than 100 countries and millions of visitors, the Expo will serve as a global platform for cultural exchange, innovation, and international collaboration. The USA Pavilion will be a flagship destination at Expo 2027, welcoming visitors from around the world through immersive experiences, dynamic programming, and interactive storytelling. Inspired by the Expo theme, the Pavilion will showcase American creativity, innovation, music, sport, and culture while highlighting the power of connection, collaboration, and people-to-people engagement.

The Senior HR and Workforce Manager for the USA Pavilion at Expo 2027 Belgrade will oversee all aspects of human resources and workforce operations to ensure a high-performing, accountable, and cohesive team. This role requires a hands-on leader who can manage recruitment, training, employee relations, rostering, and workforce scheduling in a dynamic, international environment. The ideal candidate will be highly organized, adaptable, calm in demeanor, and committed to fostering a positive work culture while meeting operational demands.

The nature of Expo operations requires a collaborative and flexible working environment across all areas of the USA Pavilion.

Responsibilities

, all staff may be required to support additional operational functions as needed to ensure the successful delivery of the Pavilion experience. This may include assistance across programming, VIP visits and protocol, cultural performances, food and beverage operations, hospitality, venue management, guest services, staffing coordination, special events, and other operational activities. Due to the live-event nature of the project, support may occasionally be required with limited notice, and all team members are expected to contribute proactively, professionally, and collaboratively to the overall success of the Pavilion.

Key Dates: Start Date 1-Nov-26 Move-In 1-Apr-27 End Date 31-Aug-27 Move-Out 30-Aug-27 Working for Trivandi means the opportunity to work on the world’s most iconic projects in a supportive, people-first environment with colleagues who are passionate, collaborative and love what they do. Our culture is grounded in trust and fulfilment, with a shared passion for achieving excellence, whilst having fun. We’re dedicated to ensuring that every team member’s voice is heard and valued, enabling Trivandi to be shaped and grown by the people within it.

Together, we keep our shared values at the heart of everything we do: Passion : We love what we do and care passionately about achieving great outcomes with our partners. Trust & Quality: We are trusted to consistently deliver to the highest international standards and professional ethics. One Team : We are a close-knit team and know that our best work is done together.

We care for each other, always putting people first, enabling us to deliver our best work. Always Evolving : We don't stand still. We strive to make each project better than the last, daring to challenge what's gone before, in our quest for innovation and improvement.

Recruitment and Staffing | Work with Senior Leadership Team to continue and to enhance recruitment process, including hiring staff, contractors, and volunteers for the pavilion. Manage onboarding and orientation to ensure all team members are prepared for their roles. Workforce Scheduling | Develop and oversee staffing schedules to ensure optimal coverage for pavilion operations, events, and visitor services.

Manage shift assignments, time-off requests, and real-time adjustments as needed. Roster Management | Execute all roster management and systems across teams for the mobilized workforce required.