Fast Track Quantum File Handler

Is it time to open new doors in your legal journey? If so we are seeking a Motor Claims Handler to effectively manage a portfolio of litigated quantum-disputed Fast Track files independently. The role Motor Claims Handler will handle cases efficiently and proactively whilst utilising effective telephone negotiation techniques to obtain the appropriate settlement.

The role is a perfect opportunity for someone wanting to extend their litigated file handling experience beyond the Small Claims Track and into personal injury work. • Independent management of a caseload of Fast Track quantum cases, including effective planning and organising of the workload to ensure Court deadlines are met. • Delivery of agreed performance targets and quality standards • Analysis of the available evidence to create an initial case strategy on quantum.

• Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs • Drafting of Court document and complying with all Court deadlines. • Instructing, briefing and liaising with Counsel. • Undertake court telephone hearings ensuring progress is maximised and all actions are completed to bring cases to settlement • Guide the Defendant through the litigation process where required and set expectations.

• Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making • Delegation of tasks where available and appropriate to other members of the team • Dealing with correspondence and telephone calls within strict service level agreements • Updating reports upon receipt of evidence as required. • Adhering to Client Guidelines • Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested • Ensuring files are kept within ISO 9001 guidelines To ensure compliance with the SRA Standards & Regulations Working Hours 35 hours per week Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office.

This role is working 1 day in the Bolton office and 4 days from home. • Previous experience of handling own caseload of litigated claims (either in a defendant of claimant role) • Understanding of case law and litigation practice and process, and Court Practice Rules • Ability to plan and prioritise workloads • Efficient in a process driven environment • Excellent listening and verbal communication skills • Excellent written communication skills and the ability to compose professional written communications • Ability to follow instruction with attention to detail • Ability to recognise when sensitivity and tact are required • Effectively work within a team • Proficient IT skills (Word, Excel and Office) • Good standard of education – 5 GCSE’s grade C/5 or equivalent including maths and english Preferred • Established experience in law through further education or experience. • File handling experience within a law practice or Insurer.

• Good understanding of the high way code and basic road traffic act principles.