Multi-Track Credit Hire File Handler

The Tactical Credit Hire unit deal with Delegated (DA) & non-delegated authority (NDA) multi-track cases up to £100K in value. The caseload will consist of pre-litigation and litigated claims. You will be asked to carry out complex and technical investigations on these claims that are submitted from a specific opponent.

This is a fantastic opportunity to join an incredible team and help define our strategies against specific opponents with a view to successfully reducing the spend for our Insurer client’s.

Benefits

: 25 Days Holiday (increases with service; buy/sell 3 days Private Medical Insurance (Bupa; family cover option) Simply Health Care Cash Plan Death in Service Critical Illness Cover Income Protection (PH Pension Contribution (5% Employee / 3% Employer) Cycle to Work Scheme Tech Scheme Season Ticket Loan Car Parking Scheme Gym Flex The role will involve dealing with a caseload of DA credit hire files under supervision initially. Instructions are received at varying stages of the claim process and so a full knowledge of handling RTA claims from pre-litigation through to conclusion via a court hearing is necessary. The main aspects of the role will involve: ·Review and analysis of files throughout the life of the case, and in accordance with the client guidelines ·Develop and maintain client relationships, always keeping the client at the heart of every decision ·Formulating an initial strategy for approval by Technical Supervisor.

·Legal research ·Undertaking telephone negotiations with third party Solicitors ·Liaising with the insured and insurers where necessary ·Ensuring ‘actions’ are carried out as per the task list within the Case Management System ·Accurately recording time ·Accurately completing the dispute resolution process ·Processing bills ·Ensuring all files are kept within ISO 9001 guidelines ·To ensure compliance with the SRA Standards & Regulations ·Adhere to the Keoghs Values ·Ability to work in target driven environment The role will also involve an understanding of the court process, to include: ·Drafting defences ·Completing allocation questionnaire’s ·Dealing with disclosure and exchange of evidence ·Completing listing questionnaire’s ·Completing pre-trial checklists ·Instructing Counsel ·Drafting CPR Part 18 questions ·Drafting CPR Part 35 questions ·Drafting Counter schedules Working Hours Monday to Friday 9am-5pm with 1 hour for lunch. #INDUKI Essential: Experience of litigation and handling Credit Hire files is essential with evidence of managing own case load and/or assisting on high value cases.