Senior Account Manager, Solar & BESS Services

The Company The energy industry is entering one of the most significant periods of growth and transformation in its history. Meeting the nation’s growing demand for reliable electricity will require new ideas, new infrastructure, and talented people committed to building for the future. At Cypress Creek Energy, we’re meeting that challenge by developing and operating the energy infrastructure needed to power communities, support economic opportunity, and strengthen resilience.

We believe our responsibility extends beyond the grid and that how we build matters just as much as what we build. That same commitment extends to our employees. We invest in professional growth, encourage collaboration across teams, and provide opportunities to take ownership, expand your expertise, and advance your career.

Our culture is grounded in safety, accountability, respect, and a shared commitment to deliver results. Join us and help meet one of the most important energy challenges of our time while building a rewarding career. Position Overview We are seeking a dynamic and results-driven Senior Account Manager (AM) to lead client relationships, drive business growth, and ensure strategic alignment within our Solar and Storage Operations and Maintenance (O M) division, Cypress Creek Solutions.

The AM will be responsible for cultivating long-term relationships, achieving revenue targets, and delivering exceptional client experiences. This role requires strong business acumen, exceptional communication skills, and the ability to manage complex client portfolios. Client Relationship Management Serve as the primary point of contact for client escalations and strategic discussions.

Build and maintain long-term relationships with clients to foster trust, loyalty, and collaboration. Maintain regular communication with key stakeholders to understand their needs and priorities. Revenue Growth and Account Development Achieve revenue targets through effective account management and strategic growth initiatives.

Identify and pursue upselling and cross-selling opportunities, tracking progress in the CRM to ensure closure. Respond to customer RFPs by developing and furnishing tailored proposals that align with client needs. Develop and execute comprehensive Account Plans to meet both client and company goals.

Contract and Financial Oversight Negotiate contracts, renewals, and pricing agreements, ensuring alignment with company objectives. Monitor account profitability and proactively address any financial challenges to meet revenue targets. Act as the escalation point for financial issues, working with clients to resolve disputes or concerns.

Client Advocacy and Feedback Act as the voice of the client within the organization, ensuring internal teams align with client priorities and expectations. Gather and analyze strategic client feedback to guide product and service improvements. Manage and enhance overall customer satisfaction through proactive communication and issue resolution.

New Business Onboarding Lead the onboarding process for new clients, ensuring a seamless transition to operational teams. Collaborate with internal stakeholders to set clear expectations and deliver an excellent client onboarding experience.

Qualifications

Education and Experience Bachelor’s degree in business, engineering, renewable energy, or a related field (or equivalent experience) with a strong preference for a Bachelors or advanced degree in Renewable Energy studies. 5+ years of experience in account management, sales, or a related role, preferably in the renewable energy or technology sector. Skills and Competencies Proven track record of meeting or exceeding revenue targets.

Strong negotiation and relationship management skills. Experience with CRM tools and account planning strategies. Excellent written and verbal communication skills.

Ability to manage complex client portfolios and navigate challenging situations effectively.