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Company — New York City, New York
Solutions for Today’s Challenges. Vision for Tomorrow’s Opportunities. Join William Blair, the Premier Global Partnership.
This role will serve as the Workplace and Real Estate Management (WREM) Hospitality Specialist ensuring excellent customer service with minimal disruption. Operate as the primary contact for all hospitality services in the office including food and beverage procurement, and meeting support for staff and clients. Support and help coordinate client events with employees and the wider events team.
Implement and monitor office-specific WREM procedures related to hospitality and assist other team members with office-wide facilities tasks. Employee in this role will be required to work in the New York office five days a week.
Responsibilities
include but may not be limited to: Act as a resource for internal customers during meeting and event planning process Order, set up, and break down catering orders for client meetings. Ensure rooms are reset for following meetings. ), repairs/maintenance, meetings/conference room services and general office operations Order, maintain inventory and manage food and beverages products in common staff kitchens and pantries Arrange for maintenance/repairs when needed, ensuring quick response and minimal disruption Serve as a contact for office services questions, issues or special requests Allocate invoices for payment, prepare and submit expense reports and ensure hospitality expenses are paid in a timely manner Relationship Management: Ensure outsourced staff meets performance expectations and service commitments and appropriate staffing levels are provided Maintain relationships with local office management and employees to stay abreast of needs and employee satisfaction Maintain relationships with external vendors, outsourcing firms and other office administration professionals Build relationships with corporate WREM staff to stay abreast of corporate standards, trends and changes.
as requested.
, market considerations and, if applicable, the location of the position.
Qualifications
Bachelor's and/or 5+ years hospitality experience required Commits to satisfying internal and external customers Good organizational, communication, and daily prioritization skills Strong time management and project management skills Basic working knowledge of Microsoft office products Excellent verbal and written communication skills Proven problem solving and critical thinking skills Willingness to adapt to change Ability to work in a fast-paced environment Team player #LI-CH #LI-Onsite A reasonable estimate of the current base salary range at time of posting is below.
Compensation
or
Benefits
. Actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, specific degrees and certifications, job