New Opportunity supportive management Deliver expert subsidence services for domestic and commercial property insurance claims, ensuring exceptional customer experience and timely resolution. Take ownership of your portfolio, driving efficiency and quality to meet business objectives and exceed service level agreements (SLAs). #INDUKI Claims Management Excellence: Proactively manage a diverse portfolio of subsidence claims, ensuring accuracy, compliance, and timely settlement within delegated authority limits.

Customer-Centric Approach: Champion the principle of treating customers fairly, providing clear communication and support throughout the claims process. Collaborative Liaison: Engage with clients, policyholders, local authorities, third parties, and internal teams to coordinate investigations and solutions. Data Integrity: Maintain precise and up-to-date records in the company’s claims management system.

Supplier Coordination: Oversee third-party specialists—such as arboricultural consultants, site investigators, and drainage repair teams—ensuring quality and cost-effective outcomes. Technical Oversight: Review and audit surveyor reports, and create accurate building repair schedules using our in-house schedule of rates. Quality Assurance: Adhere to customer service standards and SLAs, delivering consistent, high-quality results.

Hold an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCABE or progressing towards this, Experience is considered.

Qualifications

Thrive at Davies; learning opportunities Environmental & Social The Davies Foundation Local charity funding Pennies To Heaven Employee Resource Groups Employee volunteering programme Financial Health Pension, 5% employee and 5% employer contribution My Choices at Davies provides; High Street discounts and Financial wellbeing hub Life assurance: x4 Refer a Friend Cycle to Work Scheme Lease car salary sacrifice Davies Incentive Plan Enhanced maternity, paternity and adoption pay Mental, Physical & Emotional Wellbeing Wellbeing centre; move, munch, money & mind focus Discounts with 100's of UK retailers EAP; 24/7 confidential helpline 25 days holiday, increases to 26 days after 5 years and 27 after 10 years Flexible working Dress for your day Inclusive employment policies eg.

Benefits

include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

Subsidence Consultant