Summer Hospitality Host (Temporary Contract Role) Event Duration: July 6–July 19, 2026 Schedule: Flexible availability required, including evenings and weekends Be Part of a Global Event Experience in NYC Rockefeller Center will welcome visitors from around the world for an exciting international fan experience, and we’re looking for energetic and service-driven individuals to join the team as Summer Hospitality Hosts . In this highly visible role, you’ll assist guests, support crowd flow, provide wayfinding assistance, and help maintain an organized and engaging event environment throughout the World Cup Fan Village experience. This is a unique opportunity to gain hands-on event and hospitality experience at one of New York City’s most iconic destinations.

Why This Role Matters As a Summer Hospitality Host , you help create a welcoming and organized environment for thousands of visitors attending this global event. Your communication skills, professionalism, and ability to assist guests efficiently contribute directly to the overall success of the Fan Village experience.

What You’Ll Do

Guest Event Support Welcome guests and provide wayfinding assistance throughout the venue Answer general questions regarding event access, programming, and surrounding areas Support ticketing and guest information services as needed Crowd Management Operations Assist with crowd flow and pedestrian traffic management in high-volume areas Help maintain a safe, organized, and efficient event environment Identify guest concerns proactively and escalate issues when necessary Team Collaboration Work closely with event and operations teams to support daily activities Adapt quickly to changing operational needs in a fast-moving environment What You Bring Friendly, approachable, and confident communication style Strong customer service and problem-solving skills Ability to remain calm and professional in busy environments Team-oriented mindset with a proactive attitude Previous hospitality, events, retail, or guest-facing experience preferred Additional

Requirements

Availability throughout the full event period, including evenings and weekends Ability to work outdoors for extended periods in summer weather conditions Comfortable standing and moving for extended shifts

Compensation

: The expected

is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status: This posting is for an existing vacancy.

WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees!

Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence Robotic Process Automation) in more than 22 countries across the globe.

Hospitality Host (FIFA World Cup Fan Village)