We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world!

From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day. At Super Technologies, we’re committed to delivering exceptional customer experiences. We believe in building strong relationships with our customers, and we’re looking for a Customer Support Agent to help us do just that.

If you’re passionate about problem-solving and enjoy connecting with people, this is the role for you! As part of our team, you’ll be the voice of Super Technologies, managing customer interactions across various channels and ensuring that every customer receives the support they need, when they need it. We’re looking for someone who understands customer challenges, remains positive under pressure, and communicates clearly and effectively.

What You’Ll Do

: Respond to inbound and/or outbound calls, emails, and, social media channels, live chat inquiries. Address customer needs, provide solutions, and offer alternatives to any issues they may face. Keep accurate records of all interactions using our call center database.

Build lasting relationships with customers to encourage loyalty. Continuously learn and grow your product knowledge. Meet daily targets for service quality, productivity, and customer satisfaction.

Participate in training to improve your skills and stay up to date. Manage social media interactions and third-party review sites. Work closely with other teams to achieve outstanding business results.

We’re looking for someone with: Strong listening and communication skills—verbal and written. Ability to stay organized and work efficiently. Flexible mindset and a drive to improve processes and outcomes.

A keen eye for detail. Capability to manage multiple tasks at once and stay on top of deadlines. A friendly, empathetic approach to all customer interactions.

Previous experience in customer support or a call center. Medium-level proficiency in English and fluency in Greek. Please provide us your CV in English.

About Super We are a global technology group, dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Greece and Serbia, and a network of offices across Spain, Croatia, Malta, Gibraltar, the Netherlands and the UK, we are a truly international organization. Our purpose at Super has evolved from sports and betting into creating the platform that stretches into the wider world of technology-driven entertainment.

With a growing and diverse team of more than 5,000 people, we create immersive, responsible, and personalised experiences for millions of customers worldwide. Shaping the Future of Play Everything we do at Super is rooted in doing what is right: for customers, for each other, and for our long-term vision. Our Culture Manifesto is our North Star.

It captures our purpose, mission, and the six core beliefs that shape how we think, make decisions, and act every day. Want to explore our culture in more detail? xyz/careers Super is committed to the highest standards of compliance, safety, and responsibility.

As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming Betting Association (EGBA). At Super, we operate as a high-performing team. We hire and grow talent based on ability and potential, regardless of background and identity because we know diverse perspectives, drive better performance.