Medical Director - Veterinary General Practice

PAZ Veterinary is redefining the veterinary lifestyle and experience! We are not just a veterinary practice, we are a collective that loves animals of all species and breeds, as well as humans of all backgrounds, cultures, and beliefs. Set right in the heart of Austin, our community is loving the veterinary care we are providing…and we’re thriving because of this!

So much so, that we are looking to add a Medical Director to our team. Our team strives to exceed expectations and sweep our clients off their feet with concierge-style customer care, tailored patient care, and ethical and effective medical and surgical interventions. We have a talented support staff, a strong management team, and integrative medicine resources available.

And, one of less than 100 veterinary behaviorists in the country on our staff.

Responsibilities

include, but are not limited to: Medical Guidance – Maintains consistent medical standards and protocols, promotes complete and accurate patient records, and regularly discusses cases with the team to optimize patient care. Patient & Client Management – Treats patients and clients with attentiveness and empathy, assists with client medical complaints, advocates for protocols to continuously improve the client experience, and holds individuals accountable for client service and patient care. Staff Management – Supports individualism, fosters a fun work environment, mentors associate doctors, and supports technical staff development.

Business Operations & Financial Success – Provides guidance feedback to associates on financial performance and reports on KPIs, supports the implementation of client marketing programs, reviews requests for additional inventory, ensures justification, assists in maintaining the pharmacy, and works with the budget, assesses focus areas with Operations Team.