Senior Salesforce Business Analyst | Nonprofit

We are seeking a Senior Business Analyst to join our Nonprofit Transform Team. As a Senior Business Analyst, you will help build and execute long-term solution roadmaps that help our clients get the most out of their technology. You will work with project teams to design, implement and deploy solutions to a wide variety of Nonprofit clients.

com capabilities (both functional and technical) in the Nonprofit space. Your primary focus is to act as a clear communicator between client stakeholders and our technical team.

Requirements

, documenting functional needs, and showing clients how Salesforce can solve their everyday challenges. The ideal candidate will have direct experience working with Nonprofit organizations, with an understanding of NonProfit business processes, their use of Salesforce and how they leverage industry specific 3rd party applications.

and translate them into actionable technical strategies.

, ensuring alignment with platform best practices. Hands-on configuration and customization of Sales Cloud, Service Cloud, and Experience Cloud to meet unique client needs.

, user stories, and data migration strategies from inception to final deployment. Act as a point of contact for stakeholders, ensuring the technical roadmap aligns with their long-term organizational goals.

Key Responsibilities

: Lead discovery sessions to uncover complex business

Qualifications

: 3+ years of Salesforce consulting experience in a professional services environment. Proven track record of delivering complex projects on Sales Cloud, Service Cloud, and/or Experience Cloud. Active Salesforce Administrator (ADM-201) certification.

Ability to thrive in a fast-paced, agile environment, managing multiple priorities without losing sight of the details.

: Experience with Salesforce Nonprofit Cloud or Nonprofit Success Pack (NPSP) Salesforce Certifications including: Salesforce Sales, Service, Experience Cloud Consultant, Salesforce Nonprofit Cloud Consultant, or Salesforce Advanced Administrator. In-depth backend knowledge of the platform, including Tableau or CRM Analytics. 1-2 years in a sales/success operations role within a high-growth technology company.

How You’ll Embody Our Core Values At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will: Put People First: Build trusted relationships with clients and mentor teammates. Grow Together, Win Together: Share knowledge, celebrate wins, and elevate others.

Bring Your Authentic Self to Work: Foster openness, empathy, and integrity in every interaction. Take the Path You’ll Be Proud Of: Deliver excellence, own outcomes, and learn from challenges. Push Boundaries, Blow Minds: Design creative, scalable solutions that drive real impact.

Compensation

is competitive and benchmarked to the market. Exact ranges vary by region and will be discussed during the initial interview process. AI Disclosure Hiring Practices Plative uses AI-powered tools to support our recruitment process.

However, AI tools never replace human judgment; all hiring decisions are made entirely by our Talent Team. Plative Inc. is an equal opportunity employer.

We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We are also committed to fair employment practices regarding citizenship and immigration status.