Market Manager - MD

About Public Label Public Label is a North American creative agency that hacks culture to drive ideas, amplify growth, and foster strong connections between brands and people. We create fully integrated campaigns spanning brand strategy, experiential marketing, retail engagement, digital content, social media, and more. At Public Label, we pride ourselves on fostering a vibrant, collaborative, and inclusive culture where team members can do their best work and push creative boundaries.

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship. Overview: Public Label is seeking a Market Manager to lead field execution across the MD, DC VA markets within the Moët Hennessy national field program.

This role manages premium event activations, staffing coordination, logistics alignment, and market-level operational excellence. This position requires a strong in-market presence, excellent communication skills, and the ability to respond quickly to incremental and ad hoc activation requests. The Market Manager will ensure flawless execution of brand standards, maintain strong relationships with internal partners, and represent Public Label professionally in a fast-paced, high-demand environment.

Responsibilities (Other Duties May Be Assigned)

Field Execution Market Management Execute and oversee all scheduled sampling events, brand activations, and experiential programming within the MD, DC VA markets. Manage staffing, asset readiness, product availability, and compliance for all events.

Requirements

, and sampling protocols. Troubleshoot in-market issues and provide proactive solutions.

, timelines, and compliance standards for premium programs. Staffing Brand Ambassador Oversight Partner with Recruitment to identify, onboard, and train local brand ambassadors to ensure strong field execution in assigned markets. Coordinate staffing schedules to ensure full coverage for all activations.

, sampling protocols, compliance expectations, and reporting standards. Monitor brand ambassador performance in-market and escalate any quality, compliance, or behavioral concerns. Ensure timely submission of recaps, photos, and required documentation from brand ambassadors.

Support staffing-related administrative tasks, including reconciliation of staffing hours, event claims, and reimbursement submissions. Incremental Ad Hoc Event Support Support all incremental and ad hoc activation requests within assigned markets, including staffing, logistics coordination, and event readiness. Communicate timing, feasibility, and any required adjustments to internal counterparts.

Requirements (Permits, Certifications, Training)

are met for all events. Maintain strong knowledge of MD, DC VA on-premise and off-premise environments, including local market nuances. Client Cross-Functional Communication Serve as the primary day-to-day contact for Moët Hennessy market stakeholders.

Lead all client communications and calls Provide client with weekly reporting and insights Main a strong understanding of market performance across all program KPIs Collaborate with the Field Execution Manager, logistics, EMI, recruitment, and account teams. Maintain a high level of professionalism and visibility given client HQ proximity. Provide timely communication of risks, escalations, and market updates.

Logistics Coordination Partner with local logistics team members and/or vendors to ensure timely delivery, routing, and retrieval of assets, POS materials, product, and equipment for all scheduled activations. Communicate logistics needs proactively to prevent delays and disruptions.