Overview *Rotating First and Second Shift* As a Managed Services Center (MSC) Infrastructure Engineer, you will provide ePlus’ MSC and clientele with Network, Security and Systems support to maximize stability, availability, security, and functionality within the production environment. As a customer-interfacing contact, you will work to solve pressing business issues and drive positive change. You will leverage technology, advance ePlus MSC services and provide performance improvement feedback.

Your Impact The essential functions of this position include: Manage projects and tasks, as assigned, including: Tool replacement and upgrades Maintain accurate data set in tools Deploying new networks Integrating tools and authentication methods Hardware upgrades and replacements Creating and updating documentation Perform network/systems support in a Managed Services Center environment Troubleshoot, isolate, and diagnose common problems network/systems problems, either alone or as part of a team Resolve and manage problems effectively and immediately Work in a team environment 7x24x365 with the ability to function independently and discretely during rotating shift work Provide systems support functions for client end systems, which includes design, development, troubleshooting, diagnosis, and problem resolution. Follow- through until problems are resolved.

Qualifications

65 hourly. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location.

Compensation

structure may include other components such as commissions and discretionary bonuses.

program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Benefits (Including 401(K)

eligibility, employee stock purchase program and various paid time off

Benefits

, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

Who We Are

At ePlus, we believe technology is a people business. Our team is passionate, skilled, and driven to deliver solutions that make a real difference. Join us and be part of a culture that values collaboration, innovation, and extraordinary results.

Corporate Values Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

MSC Infrastructure Engineer (Req #1040)