About This Role

OpenFX is hiring its first Product Operations Manager. You will work directly with the Head of Product Operations to refine and enhance the Product Operating System across a small, dense product team building the cross-border financial infrastructure of the next decade. This is a high-leverage seat.

You will be empowered to contribute across product craft, launch motion, AI-augmented workflows, and the insights program that connects the product team to the rest of the business. You will use AI not as something you teach in a workshop but as the multiplier for your own work, and you will help every PM around you do the same. The work is real and the surface area is wide.

We are also being deliberate about who this role attracts. We treat it as an incubator for ambitious talent. The right person here in eighteen to twenty-four months has working visibility across product, engineering, GTM, and operations at a scaling fintech, and the experience to move into a senior PM, product leadership, builder, or founder role next.

If you want to learn how a scaling product organization gets built and operate at the seams while you do, this is a seat for that. About OpenFX OpenFX is the cross-border financial infrastructure platform built on stablecoins. We move more than $50B annualized in volume for fintech clients across five continents, with a multi-product surface across FX, banking, payments, and yield.

We have shipped a working FX engine and are scaling toward the next order of magnitude on volume, take rate, and currency coverage. We operate as a small, dense team. Eight Product Managers, distributed across the US, Bangalore, and London, owning the FX, Banking, Payments, Growth, and Earn pillars.

The product organization sits inside a company moving fast enough that the operating system around it is the leverage. Where you will have impact Four contribution areas. You will be empowered to drive these forward and we expect to flex the specific mix based on what you are strongest at.

If you are a systems thinker with ambition and ideally a fintech background, we will shape the role to make you most effective. Product craft and standards enablement. Help raise the bar on how PMs work: discovery, hypothesis formation, written craft, trade-off thinking.

Enhance the tooling that makes craft scalable, including PRD templates, mini-briefs, the AI-driven PRD review pipeline, and the playbooks underneath. Launch operations and Cross functional partnership. Support Product Managers through Go-Live.

io operational stack, lifecycle and adoption campaigns, launch retros. PMs own their launches; you make the launch motion smoother and more repeatable, and you close the loop on whether what shipped actually got adopted. Insights and data evangelism.

Help the product team listen better. Pull qualitative signal from the CS product channel, support tickets, client calls, and JTBD research into a usable layer for PMs. Connect that signal to competitive and regulatory intelligence in collaboration with the Founders Office.

Champion Heap as the product analytics platform: instrumentation, dashboards, Product Health Metrics like adoption, engagement, and time-to-value. You are the layer between raw signal and PRD-ready evidence. AI workflows and product team leverage.

Hands-on with the AI tooling stack: Claude, Cursor, agent workflows, MCP-connected pipelines. Identify where automation and agents can change how product work gets done at OpenFX: PRD drafting and review, research synthesis, sprint reporting, roadmap intelligence, competitive aggregation, insight pipelines. Build for your own work first.

Then teach every PM around you and bring the team up. Partner with the CTO's office on the internal OS we are building.