Head of Technology Products (Remote)

Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America , we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What's in Store We are on the lookout for an experienced Head of Technology Products (North America). In this role, you will be responsible for shaping, driving, and executing the North American technology product agenda in alignment with the Group Product Strategy, the global claims platform operating model, and the ClaimPilot Product Strategy.

Benefits

from, a single, unified claims technology ecosystem across Davies, centered on ClaimPilot as the global platform-of-platforms for claims management.

Compensation

, Property & Casualty, Auto, and Field and Risk. This includes leading platform consolidation, reducing system duplication, enabling reuse of Davies IP, and ensuring the migration of regional claims businesses onto the modern ClaimPilot suite with supporting AI, workflow, and analytics capabilities. Product Strategy & Alignment Define and maintain the North American technology product strategy, ensuring full alignment to the Group-wide claims product strategy and ClaimPilot transformation roadmap.

Ensure NA platform decisions support the Group’s commitment to ClaimPilot as the global unified claims platform, replacing legacy and siloed systems across business lines. Embed “build once, use many” product principles, ensuring reusable components and shared capabilities reflect the Group product architecture. Product Roadmaps & Lifecycle Management Own multiyear NA product roadmaps covering platforms, tools, analytics, workflow, and client interfaces, ensuring alignment with Group product governance and prioritisation.

Translate business and technology strategy into sequenced, outcome-based delivery increments for engineering teams. Oversee the lifecycle of technology products from discovery through adoption, scale, maturity, and retirement. Platform Consolidation & IP Reuse Lead initiatives to consolidate legacy claims systems into the modern ClaimPilot platform.

Support the displacement of third party claims systems and tools where Davies IP is available, consistent with Group platform strategy.

Requirements

inform global platform evolution and shared component enhancement. Governance, Controls & Transparency Operate within Group product governance, OKR frameworks, and decision making structures to ensure transparency, control, and prioritised value delivery. Provide visibility of NA roadmap progress, migration performance, capability adoption, delivery velocity, and risk.

Ensure compliance with Group architecture, cyber, security, and AI governance standards for all NA product initiatives. Stakeholder Engagement Partner with business unit leaders, operations, engineering, data, and architecture teams to translate NA business needs into coherent product strategies and delivery priorities. Represent North America in Group product forums, contributing market-specific insights, user needs, and value cases into the global roadmap.

Communicate product strategy, roadmap progress, and migration outcomes across executive and operational leadership.