We are looking for an organized, detail-oriented, and proactive Design Research Operations Coordinator to join our growing, distributed team at Coforma. The Design Research practice at Coforma focuses on understanding, defining, and articulating individual, organization- and system-level needs and opportunities. Design research aims to ensure that design solutions are informed by and responsive to the lived experiences, expertise, and aspirations of a diverse range of human beings and communities.

As a Design Research Operations Coordinator, you’ll follow and nurture operational recruitment strategies for one or more of our projects. You’ll work across diverse and complex ecosystems and environments to recruit participants following an established process and best practices, in close collaboration with the Research Operations lead and project team(s). Your primary mission is to strip away the logistical friction, allowing researchers to focus entirely on gathering insights.

A typical day in this role might include: Fielding recruitment requests from the client team Recruiting participants for individual studies that match specific screening criteria identified during research planning Following a set process for participant screen, recruiting, scheduling, and technological assistance activities If you’re passionate about improving lives through digital products and services, Coforma is a great company for you.

Benefits

+ Growth Potential Placement within this range will be based on the competency level of the candidate.

Requirements

May need guidance and training beyond onboarding to perform the more complex functions of the role. 92: Experienced and fully competent.

Incentive Management and Support: Working within established protocols, you will handle the day-to-day administration of participant incentives to ensure timely delivery following session completion.

Key Responsibilities

of the role once onboarding is completed.

Responsibilities

of the role at a higher level than expected once onboarding is completed. To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable. This is a US-based remote position open to applicants in the states listed below.

Some travel may be required. To ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states.

Arizona California District of Columbia Florida Georgia Idaho Illinois Maryland Massachusetts Montana Nevada New Jersey New York North Carolina Oregon South Carolina Tennessee Texas Virginia Washington Wisconsin Targeted Participant Recruitment: Under the direction of the Research Ops Lead, you will support the end-to-end recruitment process by executing screening and scheduling tasks for various design studies, using online user research recruitment platforms and Coforma’s existing partnerships with recruitment vendors. Your role will involve contributing to and implementing the recruitment plans and screeners, identifying qualified participants based on pre-defined criteria, and coordinating session timing and logistics to ensure a smooth handoff to researchers.