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Accenture Federal Services — Annapolis Junction, Maryland
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture.
Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! AFS is seeking a Systems Administrator to join our team and support our client in the Annapolis Junction, MD area.
What You’Ll Do
: Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems Manages IT system infrastructure and any processes related to these systems Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provides support for the escalation and communication of status to client management and internal customers Provides support for the dispatch system and hardware problems and remains involved in the resolution process Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance What you’ll need: Ten (10) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required Experience performing Tier I/II troubleshooting for operating system Bachelor's degree in a technical discipline from an accredited college or university is required.
Compensation
for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .
for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience.
Base Pay Range
for this position in these locations is shown below.
Benefits
. You can find more information on
here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $96,200 — $192,300 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people.
We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.