City Operations Manager - (NYC)

Hey there! Bird launched micromobility. Now we’re shaping its future.

We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air.

To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide. We take a collaborative, community-first approach to micromobility.

Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there. Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Role Overview: The City Operations Manager role is a key role within Birds’ Operations Team. The City Operations Manager will work with our regional Operations leadership to manage our business in the NYC area, including full P L ownership, vendor and stakeholder relationship management, and key strategic project delivery. We need a strategic critical thinker who can start from a broad perspective and dive deep into details to ensure complete alignment between strategy, execution, and outcomes.

The ideal candidate for this role should have a “doer” attitude, strong strategic skills, excellent time-management and execution habits, and the ability to communicate clearly and present information to seek buy-in. In this role, you will support NYC and Newark working out of our Bronx Facility.

Key Responsibilities

: Manage the end-to-end operation of the respective portfolio, with support from the Operations leadership team Manage performance and efficiency of our operations: track and report critical operational, ridership, supply and demand metrics.