Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history.

This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands.

About The Role

: The Mission Operations Training Specialist is dedicated to empowering Planet's internal team and supporting our Constellation Services customers through essential onboarding and technical training. Under the direction of the Education and Enablement team and in close coordination with the Space Systems team, this role is responsible for designing and developing standardized training programming that equips customers to utilize the enhanced satellite services provided through constellation services contracts including satellite operations, ground operations, and collection planning. A core element of this programming, and indeed a critical responsibility of the Specialist, is to ensure that operational and maintenance knowledge is transferred to customers so they are adept at performing operations and optimizing for their unique needs to deliver the desired mission impact.

These efforts are paramount for driving the successful delivery of constellation services. This is a full-time, hybrid role which will require you to work from our Berlin office 3 days per week, collaborating with operators in Space Systems as well as supporting global customers. Impact You’ll Own: Design, build, and program manage Constellation Service customer training initiatives.

Own key training and education programs, including onboarding, ramping, technical product training, and LMS maintenance. Develop and deliver engaging training content and assessments. Act as the Space Business Team’s primary support for training and enablement needs.

Maintain and optimize training assets and systems for accuracy and efficiency. Identify training needs through data analysis and cross-functional collaboration. Monitor program effectiveness and drive continuous improvement.

Contribute to the development of learning paths and training artifacts. Support enhancements to company products and business practices. Exhibit superior adaptability and proactive problem-solving in an ambiguous environment.

Partner with the Education and Enablement leadership on strategic initiatives, including assessment design and annual scope planning. What You Bring: 6+ years of dedicated experience in customer training or a closely related technical capacity, preferably within a Space or a related industry. Bachelor’s degree in a related discipline.

Expertise driving adoption and strategic use of a comprehensive tech stack, including: Jira, Confluence, Python, and learning management systems, ideally Skilljar. Experience in the technical development and deployment of software simulation back-end systems. Cross-functional project or program management experience.

Ability to develop and deliver engaging training, including classroom instruction.