As a Performance Manager (Search), you’ll be a lead of a tight-knit performance search integrating into Kinesso's client search campaigns ensuring they reach their full potential. You would have demonstrated success by managing digital search campaigns across various paid media marketing tactics (SEM), have exceptional client relations skills, and are excited to learn. Success in this role is defined by- a) Strong collaboration and team management b) Expertise in performance marketing.

c) Excellent communication skills and a commitment to operational excellence. d) A continuous focus on staying up to date with industry best practices.

KEY RESPONSIBILITIES

Seeing campaigns through from start to finish, including placement, testing tracking, working through specifications, reporting, and pacing towards budget. Understand best practices and processes to maintain a best-in-class paid search product. Monitor and enable high performance by applying best practices, product adoption and innovative solutions.

In partnership with the Performance Director, contribute to industry wide thought leadership for your client find opportunities for growth. Stakeholder management - working closely with both internal and external stakeholders, building, and maintaining strong relationships. Leading and driving a robust testing framework for your client.

Forecasting Paid Search media metrics against current performance and towards client objectives. Serving as an expert on the client's business, industry, competitors, key drivers, and environment, and identifying opportunities for growth. Responsible for maximising client retention and growth.

Effectively manages client expectations and communicates with them about status updates, resourcing changes and deadlines. Serves as a trusted advisor to clients on media-related matters and provides expert insights on their industry, competitors, and key drivers. Leads and manages client meetings/daily WIPs and updates, ensuring that campaigns and market updates include action items.

Manages a team of Performance Executives and Coordinators. Responsible to build goals, manage 30-60-90-day plans for Executives and Coordinators. Ensure appropriate leave planning of the team and expectations are set internally and with the client.

Work towards achieving zero errors/write offs across Kinesso. Create an environment of open communication with the team and keep them informed about changes, updates in policies/procedures etc. Motivates team to exceed client expectations and produce high-quality work.

Takes responsibility for team's quality of work and success. Manages workflow and resource allocation in the team effectively. Provides support and guidance to team members to help them learn best practices.

Works closely with the Director to manage and develop team members' careers through coaching and feedback. Holds career progression meetings with team members along with the Director and helps create development plans. Handling difficult conversations effectively, seeing them as opportunities, reading situations quickly, and resolving disputes fairly.

Responsibilities

for the team and promptly addressing any issues that may arise. Sending invoices to the correct client contact in a timely manner and properly filing copies of all invoices Implementing accurate financial tracking processes, including PO numbers, MBA trackers, value trackers, etc. Tracking all pre-bill invoices accurately and consistently Communicating and resolving financial/billing issues with clients while maintaining healthy relationships KEY SKILLS Demonstrated experience on Microsoft Suite Data Visualization Search/SEM experience Team management skills Time Management Attention to Detail Process-oriented Command over communication (written and verbal) Efficient – gets work done quickly with accuracy.