Senior Manager, Product Design (London, England)

This is a Full-Time Role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo.

Please visit our Careers page to review all opportunities and submit your application for the role(s) that best fit your location and work authorization.

About The Team

The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale.

The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability. The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab’s theory of change, user needs, and delivery, ensuring work supports impact.

Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs.

The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale. About the Opportunity B Lab is seeking a Senior Product Design Manager to provide strategic leadership, stability, and coherence across the product design function supporting B Corp Certification and related product experiences in B Impact.

This role is accountable for the growth of design maturity within the organization, the quality and consistency of design output, and the effectiveness of design as a trusted strategic partner to Product, Engineering, Commercial, Standards, Operations and the wider organization. This role ensures that every digital and service touchpoint is built around genuine customer needs. It elevates design and user research to first-class capabilities within B Lab.

This is a leadership and management role, not a permanent squad assignment. The Manager won't be embedded in a single squad, but will actively support squads as needed, jumping in to unblock, provide direction on complex problems, and strengthen design contribution across the board. A core part of this role is shaping how design, product, and engineering work together within the shared squad model, establishing the ways of working, collaboration norms, and delivery practices that make cross-functional teams effective.

Product and Experience design at B Lab is a small but growing discipline, and this role will be instrumental in building it out. You will grow and develop the team, including design and research capability, and establish how Product Design, Service Design, and Research work together as an integrated practice.