We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. As an equal opportunity employer Walker Sands is committed to diversity, equity, and inclusion and welcomes everyone to our team. In your application, please feel free to note which pronouns you use (For example – she/her/hers, he/him/his, they/them/theirs, etc).

If you need reasonable accommodation at any point in the application or interview process, please let us know. Walker Sands is looking for a strategic, proactive and client-centric Senior Account Manager to join our growing team. As an organization that emphasizes constant learning, Walker Sands strives to go above and beyond in developing innovative and strategic marketing programs for our clients.

Our client portfolio contains an impressive list of Fortune 500 corporations, fast-growing high-tech companies, professional services firms and business associations. Senior Account Managers serve as key client partners and internal account leaders, bridging client business goals with agency execution. This role requires strong relationship-building skills, strategic thinking and the ability to manage complex programs with confidence.

Candidates should excel in communication, organization and decision-making within a fast-paced, collaborative environment, and demonstrate the ability to translate client needs into actionable strategies that drive measurable outcomes. As a Senior Account Manager, you both support and lead accounts with increasing independence and strategic ownership. You are responsible for overseeing program execution while elevating the work beyond operations into strategic contribution.

You will own client budgets, proactively manage risks, support renewal processes and identify opportunities to grow accounts organically. You will also play a key role in mentoring junior team members and strengthening internal team operations. A Senior Account Manager demonstrates mastery of foundational account management skills and begins to operate as a results-driven partner to both internal marketing channel experts and our clients.

You will manage larger and more complex accounts in partnership with senior account and strategy leaders, contribute to agency growth through upsell and cross-sell opportunities and collaborate closely with senior leadership to drive long-term client success. We seek a Senior Account Manager who is continuing to evolve into a senior agency leader with a strong point of view on client strategy, team leadership and business growth.

Responsibilities

Clients: Manage primary day-to-day client interactions, including internal coordination of responses to client inquiries. Proactively update clients on the status of activities, strategy and deliverables. Establish rapport and foundational trust with clients by providing timely and insightful communication.

Coordinate, schedule and facilitate client touchpoints, setting appropriate expectations for outcomes. Support and lead preparation with internal teams for client meetings that drive program momentum and demonstrate agency preparedness. Craft: Working with marketing channel teams, facilitate the development, review and delivery of high-quality client-facing materials that align with strategic objectives.

Establish and optimize systems and processes that improve program efficiency and performance. Align with channel leaders to ensure clear documentation and tracking of program KPIs, connecting execution to business impact. Translate client goals into actionable plans for internal teams, ensuring clarity and alignment across workstreams.

Demonstrate strong understanding of B2B marketing strategy and work with channel experts to apply insights to improve program outcomes.