Systems, Data & MI Partner

Job Title: Systems, Data MI Administrator Location: Edinburgh / Glasgow - Hybrid

Who We Are

… We're an award-winning Tech Consultancy, focused in Quality Engineering on a mission to become the UK's #1. Over the past 6 years, we've redefined what quality and testing look like at 2i and to our clients. Born from a desire to view quality holistically across the entire SDLC, our Quality Engineers are at the heart of delivering world-class consultancy services.

Why Us? At 2i, we put people and quality at the heart of everything we do. Proudly certified as a "Great Place to Work", we are the chosen employer of around 300 people and we're continuing our growth!

We invest in our people and are recognised as one of the best places for development and wellbeing. We recently announced our eight-figure private equity funding injection as we aim to increase our revenue by more than £50m in the coming years, which is where you come in… What you’ll be doing You will be joining 2i's newly established Data Systems MI function, acting as a critical Business Partner reporting to the Data, Systems MI Manager. This is an exciting opportunity to be part of a team that is central to how 2i operates and grows, working across systems administration, data architecture, and analytics to support the business in making better, faster decisions.

You will support the administration and improvement of 2i's core enterprise systems, assist in maintaining systems and data architecture, and contribute to the development and delivery of reports and dashboards that give the business clear visibility of its performance. You will play an important supporting role across the function, working closely with internal stakeholders to understand their needs and help turn data into insight.

Responsibilities

: System Administration Improvement Supporting the Salesforce–NetSuite integration to ensure seamless data flow between systems Identifying opportunities and driving efficiencies in how the Sales teams interact with and utilise Salesforce day-to-day Support the day-to-day administration of 2i's core enterprise systems, including Salesforce and NetSuite Assist with user access management, system configuration, and change documentation Help triage and resolve system issues, escalating where appropriate Contribute to testing, documentation, and change enablement activities Support the identification and implementation of system improvements Systems Data Architecture Assist in maintaining up-to-date documentation of 2i's systems landscape, integrations, and data flows Support the design and delivery of system integrations and data architecture improvements Help assess the impact of changes to platforms and data pipelines Data Analytics Reporting Develop and maintain reports, dashboards, and KPIs using 2i's data and analytics tools Perform analysis to identify trends, patterns, and insights that support operational and strategic decisions Validate data and help ensure consistent definitions and standards are applied across reporting Provide ad hoc data and analytics support to internal stakeholders across the business Support the rollout and adoption of self-service reporting tools and dashboards General Work collaboratively with colleagues across the Data Systems MI team, and wider Operations and business functions Support the Data Systems MI Manager in delivering the team's roadmap and priorities Maintain clear documentation of work completed and changes made What You’ll Bring At 2i, we value proactiveness and fresh perspectives. So, whilst we have established processes for managing and delivering our work, we're always looking for ways to evolve. You'll bring new ideas, spot ways to improve efficiency and challenge the way things are currently done to make them better.

Essential Experience working with enterprise systems such as Salesforce and NetSuite Strong administrative and analytical skills, preferably in consultancy or multi-client environments.