Job Summary: Alliance Group is seeking a full-time Heat Pump Installer based out of our West Lebanon, NH operations center. This is a field-based position responsible for the routine installation of heat pumps and refrigeration piping for a variety of residential and commercial HVAC and related mechanical systems, with opportunities to learn and train on other HVAC/R-related systems. The ideal candidate must demonstrate excellent communication skills, as well as an aptitude for problem solving, time management, and high-level customer service.

We encourage professional growth and offer training opportunities for ALL employees!! Role-Specific Duties: Determine diverse service issues, obtain any replacement parts, calibrate system to manufacturer’s recommendations for HVAC/R systems Safely perform and document scheduled preventive maintenance routines. Maintain proper stock, parts, tools, and safety equipment in the vehicle.

Organization-Specific Duties: Provide exceptional customer service by communicating and fully explaining current issues, timelines, and resolutions to customers when appropriate. Identify and report to owner potential opportunities for additional business (newer system, service contracts, and additional services). Document all installed equipment upon arrival: make, model, serial number, type of fuel, necessary test measurements, and pictures as necessary.

Maintain a clean and organized work environment and company work vehicle. ) NH and/or VT Gas license required EPA Certification desired. Additional certifications such as S-Electrical, and NORA Oil are a plus.

Organization-Specific: Strong interpersonal communication skills. Ability to work efficiently. High level of reliability, follow-through, discretion and integrity.

Proactive, positive problem-solving skills. Must maintain a company vehicle. Must be able to lift up to 50 lbs on a daily basis Must be able to climb up and down Scaffolding, Ladders, Stairs as job requires.

S. S. work permit is mandatory Applicants must have a valid, unrestricted driver's license.

A background verification and motor vehicle check will be required. A pre-employment post-offer Human Performance Examination is required for this position. Equal Opportunity Employer Alliance Group Services values diversity and commit to making hiring decisions based on the skills and traits needed to be successful in this role.