Operations Specialist (German speaker)

Upway is a fast growing startup building the largest marketplace for refurbished e-bikes globally. We have refurbished over 20,000 e-bikes in just two years and are growing fast! We are currently expanding our Operations Specialist team at the Berlin Upcenter, Upway's largest one in the world.

The Operations Specialist team is in charge of the whole e-bikes refurbishment process, except for the mechanical part of repairing it: from the moment the e-bike arrives at our Upcenter, to the moment it is ready to be sold and shipped to our customers. You will play a key role throughout the whole refurbishment process : Operations Specialists are the first ones to lay eyes on the bikes, before it is repaired by the mechanics team, and the ones that ensure that it is delivered in an excellent condition to our customers. Expect to learn a lot about e-bikes as you will work side by side with the mechanics and operational teams.

If you have a hands on approach, enjoy a diverse work routine and visible results motivate you , then you have come to the right place! At this role, you will have the opportunity to develop your leadership skills and competencies, as well as improve your e-bike knowledge, manage a team, and grow into other roles such as bike mechanic and spare parts specialist. Inclusion & Accessibility At Upway, we believe in equal opportunities.

This position is open to all qualified candidates, including individuals with disabilities. If you require any accommodations during the hiring process, please let us know - we're happy to support you. You independently carry out functional tests on newly arrived bikes to review their condition You carefully document all bike components to ensure complete and accurate information - if you don't know much about bikes, don't worry, you will learn!

Benefits (Incl. Discount On Upway Bikes)

Performance evaluation and the chance for a promotion every six months Regulated working hours (Monday-Friday) and overtime is paid out monthly 27 days vacation Free fruit, coffee, tea and snacks