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Kempinski Hotels — Prague, Prague
About Kempinski At Kempinski, we don't just offer stays; we curate moments. As a hospitality organization, anchored in a legacy of elegance and a pioneering spirit, we have grown into a collection of iconic hotels and resorts around the world, each a landmark in its own right. From grand palaces steeped in history to contemporary masterpieces of design, Kempinski is where impeccable service meets authentic local experiences.
We empower our people to be artisans of hospitality, fostering an environment where passion is nurtured, individuality is celebrated, and every detail is thoughtfully considered. Joining Kempinski means becoming part of a family that is dedicated to creating memories that last a lifetime for our guests, and a fulfilling and enriching career for our team. If you are driven by excellence, inspired by the art of hospitality, and seek to contribute to a legacy of luxury, we invite you to explore the exceptional opportunities that await you at Kempinski Hotels.
We invite you to be part of our story.
What We’Re Looking For
The job of Director of Revenue Management is executed satisfactorily when the employee: Drives Market Share and Revenue Performance. Develops overall pricing strategy to include all market segments and distribution channels. Effectively manages and is in control of all inventory.
Is responsible for effective implementation and compliance with Kempinski Revenue Management Standards and initiatives. Ensures all OTA, content, reputation and distribution channels are optimized. Shares best Revenue Management practices and key learnings with peers and management.
Plays a leader role on the property’s weekly Revenue Management & Operations meetings. Produces accurate forecasts on weekly and monthly basis (+/-5%). Recruits, trains and mentors the Reservations Manager (when applicable) and/or a strong second with a view to contingency.
Assists in developing a career path for direct reports. Closely monitor competitive pricing and understand the impact of pricing decisions on property performance. Provide guidance on corporate transient, group & wholesale pricing.
Ensure effective pricing strategies to reflect asset strength relative to the competition. Ensure compliance to the Best Rate Guarantee. Effectively manage and be in control of all inventory (transient, group, wholesale allotments and other) and pricing strategy in all distribution channels including branded web, 3rd party sites and the GDS.
Maintain accuracy and timely entry of all relevant data in systems. Review and analyze data on an ongoing basis. Pro-actively identify need periods and prepare a need period plan, in cooperation with hotel Sales & Marketing, & Corporate/Regional resources.
Ensure all distribution channels are returning appropriate availability and pricing for the following 365 days. Ensure that the department number 2 is fully able to complete the forecast, run a Revenue meeting, manage all daily tasks, and can manage all aspects of reservations (cut off dates, rooming lists, guest complaints). Complete understanding and effective execution of current and new Revenue Management tools, including IDEAS, EZ Yield, Opera, and any new/similar tools or reports developed in 2010 and onwards.
Compliance to Kempinski standards for Rate Plans, Rate Categories, Market Segments, Profiles and all other PMS related Revenue Management functionalities. Clearly communicate to hotel team the strategic vision and objectives on how to drive revenue and improve performance. Ensure hotel team members understand the concept of Revenue Management and their role.