Pro Camera Support

Position Summary: We are seeking a Technical Support Representative to provide exceptional service to our external customers, particularly those in need of assistance with their Digital Cameras / Instax Camera products. This position will be based at our Edison, NJ office.

Responsibilities

: Communicate with customers in a professional manner through phone, email.

within specified timelines Intermediate proficiency in MS Office applications, particularly Word and Excel.

Qualifications

: Minimum 1-3 years of experience in a Customer Service or administrative role, engaging with both retailers and end users Exceptional customer service, organizational, and interpersonal skills Proficiency in maintaining professional interactions, assuming accountability, and persevering until resolution while also demonstrating the ability to work autonomously in a dynamic environment Outstanding verbal and written communication abilities Capacity to effectively prioritize workload and fulfill