About the Company This Southfield-based independent agency has specialized in construction-forward commercial insurance and bonding since the 1940s. With licensing in 40+ states and experience placing bonds internationally, the firm serves as a strategic partner to contractors, environmental trades, and developers seeking end-to-end coverage, including risk management consulting. Position Overview As a Commercial Lines Account Manager, you’ll be the go-to advisor for construction and contracting clients, owning everything from policy servicing and renewals to certificates and client education.

You’ll work alongside producers but have full ownership of client workflow and carrier coordination. This is a high-touch, low-drama team that values clarity, speed, and subject matter strength. Manage a book of commercial contractor/trade accounts end-to-end Handle all service requests: policy changes, billing questions, audits, and endorsements Prepare new business/renewal applications for marketing Process certificate requests with correct contract endorsements Maintain renewal calendars, gather exposure details, order loss runs Collaborate with producers and underwriters to deliver clean submissions Active Michigan P&C license or ability to obtain quickly 3–8+ years in Commercial Lines Account Management (independent agency or broker) Experience with construction/trade contractor clients Strong understanding of COIs, blanket endorsements, additional insureds, waiver of subrogation, etc.