At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture.

Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! Job Description: Accenture Federal Services has an immediate hiring need for a ServiceNow Business Analyst.

In this role, you will analyze and design new business processes, monitoring and providing feedback on process performance.

Requirements

and use cases. Facilitate process redesign, serving as a liaison to the business community while advising on all change aspects.

and developing stories Provide process flow and other required system documentation Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution Assist in quality management reviews and ensures that all business and design

are met May also assist and sometimes lead test plan development and execution Supports Organizational Change Management (OCM) efforts by providing information on the “to be” solution Develop and implement test plans for users through SDLC Here's what you need: 3 years of experience with ServiceNow development ServiceNow Certified System Administrator certification Bonus Points if you have: ITSM experience Security+ certification Custom application development experience HRSD experience CMDB experience ITOM experience Bachelor’s degree Security Clearance: An active Top Secret security clearance with SCI eligibility is required and must be able to obtain a polygraph As required by local law, Accenture Federal Services provides reasonable ranges of

Responsibilities

: Developing business processes, gathering

Compensation

for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland .

for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience.

Base Pay Range

for this position in these locations is shown below.

Benefits

. You can find more information on

here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is: $117,400 — $147,100 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people.

We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

ServiceNow Developer (SPM)