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Davies — Glasgow, Scotland
The role involves a mix of property casualty work, subrogated recovery and policy advice work for a wide range of Insurance clients. The successful applicant will be responsible for their own case load of files and for undertaking individual file handling tasks in support of senior File Handler(s). They will also assist with litigated motor recovery claims.
The office location is Glasgow. Experience of handling pre and post-litigation damages claims Experience of insurer funded property damage work Experience of conducting court hearings up to and including Proofs Experience of drafting court documents and understanding of processes Good telephone and communication skills with people at all levels inside and outside the business An ability to organise workload, prioritise tasks, use initiative and proactively progress client matters Calm under pressure with the ability to re-prioritise and delegate effectively when required A keen eye for detail and an ability to analyse evidence Team player Self-confidence Good Literacy and IT skills Good team worker with the flexibility to do what is required to get a result and ensure client service levels are met Ability to work effectively within the Keoghs Shared Behaviour framework Personal Effectiveness Team Commitment – Values others’ perspectives Works collaboratively and listens actively, showing respect for the views, needs and expertise of colleagues and stakeholders. Resilience – Demonstrates self‑control Maintains professionalism and composure under pressure, adapting calmly to challenges and fast‑changing priorities.
Passion for Growth and Improvement – Systematically improves performance Takes ownership of personal development, seeks feedback, and consistently looks for ways to enhance skills, processes and outcomes. Embracing Change – Responds positively to change Adapts quickly to new ways of working, embraces innovation, and supports continuous improvement across the team. Business Focus Client Care – Works to add value for the client Builds strong relationships, understands client needs, and delivers a high‑quality service that supports long‑term partnerships.
Decision Making Uses sound judgement to make informed decisions, balancing risk, commercial awareness and the needs of the business. Negotiation, Influence and Persuasion Communicates clearly and confidently, influencing outcomes and building agreement through a professional and solutions‑focused approach.