WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling.

Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.

RESPONSIBILITIES

Who We Are

, what we do and why we do what we do Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team Establish internal & external pipeline through succession planning and recruitment strategy Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager Business Partner Oversees the execution of certain deliverables on the ALO Sales and Service Model , protecting operational efficiency Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals Demonstrate an ability to navigate the organization with a balance of business need and brand culture

QUALIFICATIONS

Prior leadership experience experience in retail or related industry Working knowledge of MS Office (Word, Excel and Outlook) Extraordinary interpersonal and communication skills, both verbal and written Agile with the ability to handle multiple tasks in a changing environment Highly Motivated by driving business in a fast-paced, innovative environment Business owner mindset with an entrepreneurial spirit Independent work ethic, time management skills, and personal accountability Aligns with and embodies ALO’s Guiding Principles Seniority Level: Mid-Senior level Sales & Service Manager Schedule The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.

Sales & Service Manager - Via Del Babiuno, Rome